![]() ![]() This means that you should include a final cut-off date, as well as an outline of the potential consequences of non-payment (including debt recovery arrangements). Please find the outstanding invoice attached.Īt this point, you should make it clear to the customer that your late payment email is a final warning. Let us know when we can expect to receive payment for the outstanding invoice. īe advised that late payment interest may be applied if we do not receive payment within 30 days. The invoice was due on, and payment is now overdue by. Subject line: – Overdue Payment – – Second Requestįurther to my previous correspondence, I am contacting you regarding late payment for invoice. This late payment email template is best used once the invoice is around two weeks overdue: You should also enclose a copy of the original invoice, as it’s always possible that it was accidentally deleted or got lost in the shuffle. Be sure to reiterate the details of the invoice, including the invoice number and the amount due, and provide a clear overview of the repayment time frame. If the invoice is over 14 days overdue, you’ll need to adopt a firmer and more direct tone. You can find the original invoice attached. If you have any queries, don’t hesitate to let us know. Please let us know when we can expect to receive payment for this invoice. We’re not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible. This is a friendly reminder that we haven’t received payment for invoice. Use this late payment reminder template for invoices that are less than 14 days overdue: With this late invoice payment email, be sure to keep the tone of the letter light and respectful, allowing the client to save face and make amends. ![]() This isn’t altogether uncommon as invoices can sometimes fall through the cracks in a busy accounting department, so simply sending a follow-up email can sometimes do the trick. In the best-case scenario, your customer won’t need more than a polite nudge to make payment. Polite reminder email template (less than 14 days overdue) We’ve put together three late payment email templates you can use if you’re chasing payment: a polite reminder template, a firm reminder template, and a final notice template. But what actions are available to business owners?Īn effective late payment invoice email could be the difference between getting paid and getting shafted. ![]() How can your business use email to tackle late payments?Ĭlearly, this isn’t acceptable. Put simply, late payments represent a severe existential threat for many small businesses. GoCardless found that, on average, UK SMEs are paid around 18 days late, and 1 in 6 invoices remain unpaid after 90 days (three months after work has been completed). In the UK, late payments are an enormous issue for SMEs. Are you dealing with late invoice payments? You’re not the only one. ![]()
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